Telstra New South Wales Business Woman of the Year
NSW Police Force, Sydney
“My passion is customer service and community engagement and making sure we get it right for the community, victims and witnesses.” – Catherine Burn.
Catherine Burn’s family wanted her to have a career in law or medicine but she chose to be a police officer. Today, having served in the NSW Police Force for 27 years, she runs the business side of policing as Deputy Commissioner for Corporate Services. One of three Deputy Commissioners, Catherine’s role is to ensure the state’s 15,806 police and 4000 civilians have the capability, resources and capacity to do their jobs. Her broad remit covers all police finances, human resources, assets, technology and systems, and education and training. Catherine is passionate about breaking down barriers between police and the community, having previously led difficult inner-city operational commands.. She has spent the past three years introducing cultural change to reduce customer service related complaints against police, improve victim follow-up and increase community confidence. Her ethics and dedication have been recognised with several police and community accolades, including the Australian Police Medal and International Women’s Day NSW Woman of the Year award.